+61 2 9137 4955
help@zarynthevox.com
Mon-Fri: 9AM-6PM AEDT
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect and use it.
zarynthevox operates under Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth). This policy explains how we handle your personal information when you use our business budget essentials education services.
We collect information to provide better educational experiences and help Australian businesses understand financial planning. This isn't just legal compliance – we genuinely believe you should know exactly what happens with your data.
When you interact with our educational platform, we gather different types of information depending on how you use our services.
We don't collect sensitive information unless absolutely necessary for educational delivery. And we definitely don't sell your data to third parties.
Your information helps us deliver relevant educational content and improve our services. Here's what we actually do with it:
We use your details to enroll you in courses, track your progress, and send course materials. This includes reminders about upcoming sessions and completion certificates.
We'll contact you about your courses, important updates, and occasionally share new educational opportunities that might interest you. You can opt out of marketing communications anytime.
Usage data helps us understand which topics resonate with Australian businesses and where we can improve our educational approach. This stays anonymous and aggregated.
As an Australian resident, you have specific rights regarding your personal information. We take these seriously.
You can request copies of all personal information we hold about you. We'll provide this within 30 days, usually much faster.
Found something wrong? Let us know and we'll fix it promptly. This includes updating contact details or course preferences.
You can request deletion of your personal information, subject to legal requirements and legitimate business needs.
In certain circumstances, you can ask us to limit how we use your information while maintaining your account access.
To exercise any of these rights, simply email us at help@zarynthevox.com. We'll respond within 5 business days and resolve most requests within 30 days.
We use industry-standard security measures to protect your information, but let's be specific about what that means.
While no system is 100% secure, we continuously invest in protecting your information and promptly address any security concerns.
We don't keep your information forever. Here's how long we retain different types of data:
Kept for 7 years after course completion to maintain certification records and comply with educational standards.
Retained until you unsubscribe or request deletion. We review inactive contacts annually.
Website analytics and usage data is kept for 2 years, then anonymized for trend analysis.
Payment information is retained for 7 years to comply with Australian taxation requirements.
When retention periods expire, we securely delete your information unless you've specifically asked us to keep it longer.
We don't sell your data. Period. But we do share limited information in specific circumstances:
We work with trusted Australian companies for payment processing, email delivery, and website hosting. These partners can only use your data to provide services to us, not for their own purposes.
We may disclose information if required by Australian law, court orders, or to protect against fraud. We'll notify you unless legally prohibited.
If zarynthevox is acquired or merged, your information may transfer to the new entity under the same privacy protections outlined here.
Your information is primarily stored in Australia. However, some of our service providers operate internationally.
When we transfer data overseas, we ensure recipients provide adequate protection through binding corporate rules, standard contractual clauses, or adequacy decisions by the Australian Privacy Commissioner.
You have the right to request details about any international transfers affecting your data.
We review this policy annually and update it when our practices change or laws require modifications.
Significant changes will be communicated via email and prominently displayed on our website at least 30 days before taking effect. Minor updates will be noted in our change log with updated dates.
Continued use of our services after policy changes indicates acceptance of the updated terms.
If you're concerned about how we've handled your personal information, please contact us first. We're committed to resolving issues quickly and fairly.
Privacy Officer
zarynthevox Education Services
18 Gibbon Rd, Winston Hills NSW 2153, Australia
Phone: +61 2 9137 4955
Email: help@zarynthevox.com
We're available Monday to Friday, 9 AM to 5 PM AEST